serstech.com
  • Book a demo
  • Applications
    • Narcotics
    • CBRN and HazMat
    • Explosives
    • Pharma
  • Our Solution
    • Serstech Arx mkII
    • Serstech SERS Kit
    • Serstech ChemDash
    • Serstech Capillary Probe
    • Serstech TraSERSwab
    • Rental
  • Support
    • Serstech Support
    • Serstech Arx & Arx mkII FAQ
    • Serstech ChemDash FAQ
    • Serstech SERS kit FAQ
    • Serstech 100 Indicator FAQ
    • Serstech How-to videos
    • Downloads
  • About us
    • About us
    • Board and management
    • Work at Serstech
    • Serstech Privacy Policy
    • News
  • Investors
    • Investors
    • Regulatory Press Releases
    • Financial reports
    • General Meeting (in Swedish)
    • Extraordinary General Meeting
    • Share and Shareholders
    • IR contact
    • Articles of association
    • Rights issues (Swedish)
  • Partner
  • Contact
  • Search
  • Menu Menu

Welcome to Serstech’s Support Area

This is where you find information about the solutions and how to use your Serstech products.

Want to get in touch? Here’s how you can reach us:

helpdesk@serstech.com

Frequently asked questions

We have compiled a list of frequently asked questions and their answers below. If your question is not answered there, please contact us on the email address above. We typically respond within hours to any emails we receive.

  • Serstech Arx and Arx mkII
  • Serstech ChemDash
  • Serstech SERS kit
  • Serstech 100 Indicator (end of life)

CONTACT

Serstech AB
info@serstech.com
Åldermansgatan 13
SE-227 64 Lund
Sweden

Copyright Serstech AB 2025

Solutions

  • Serstech Arx mkII
  • Serstech SERS Kit
  • Serstech TraSERSwab
  • Serstech Capillary Probe
  • Serstech ChemDash

Partner

  • Serstech Partner Pages

Downloads

The latest firmware and Chemdash versions can be found and downloaded by clicking here

Sign up

Stay informed about upcoming events, industry insights and relevant news by clicking here

LinkedIn

 

Scroll to top